Frequently Asked Questions for Clients

  • We provide complete transport solutions by road, sea, air and rail, both nationally and internationally, adapted according to cargo type, budget and delivery deadline.

  • Our clients receive a response to their submitted request within maximum 60 minutes.

  • Yes, we analyze each request to offer you the most advantageous option in terms of cost and transit time.

  • We have extensive experience in sectors such as retail, automotive, pharma, construction, FMCG, furniture, textiles and electronics.

  • Yes. We provide refrigerated and temperature-controlled transport for food, medicines and other sensitive products.

  • We can manage both full pallet loads and partial deliveries or small parcels, depending on requirements.

  • For both import and export, transport is carried out through a customs broker who prepares the customs declaration and transit document. Upon arrival in Romania, the cargo reaches the customs broker*, where VAT is paid.

    *Customs broker fees are chargeable.

Frequently Asked Questions about Collaborating with ARCSIEG

  • ARCSIEG responds to quote requests in maximum 30 minutes. We distinguish ourselves through promptness and precise solutions.

  • We collaborate with the entire transport network – from individual transporters to complete fleets. We offer routes suitable for your capabilities.

  • We manage a variety of transports:

    • Full truck load (FTL)

    • 3.5T / 7.5T / 12T / 40T

    • Refrigerated

    • ADR (dangerous goods)

    • Oversized cargo

    • Domestic and international routes

  • Complete the "Fleet Owner" form on the website. We quickly evaluate the information and provide personalized feedback regarding network compatibility.

    1. You submit the form

    2. We analyze and validate you

    3. We propose clear routes

    4. We support you during execution

    5. We finalize with documentation and payment

  • It means we treat transporters as partners, not subordinates. We respect deadlines, provide constant communication and keep our promises.

  • We offer both types: occasional, express routes, as well as recurring routes for stable partners. We adapt according to fleet and availability.

  • Yes. We have networks and volumes for both domestic and international transport – we adapt collaboration according to your operating area.

  • Payments are made within the terms established at the beginning – without delays. We communicate clearly and provide all necessary documents.

  • The ARCSIEG team provides constant support – from loading to unloading. We are available anytime during the route for assistance.